1981
Serves as a tax manager at PricewaterhouseCoopers until 1989.
1989
Is a reengineering executive in tax compliance and accounting at GE Capital until 1994.
1991
Is bestowed with a Pinnacle Award from GE Capital.
1995
Is invited by the White House to the Fourth World Conference on Women in Beijing, China.
1997
Serves as leader of strategic initiatives, OED and human resources operations at Hartford Insurance until 2002.
2000
Is a two-time Chairman’s Award finalist via The Hartford.
2005
Leads HR operations and OED at Erie Insurance until 2010.
2010
Leads sales and agency planning, reports and technology at Erie Insurance until 2012.
2012
Leads business integration at Erie Insurance until 2017; Wins an Innovation Fair Platinum Award from Erie Insurance.
2013
Joins the Customer Experience Professional Association.
2017
Is the director of customer satisfaction and integration at Erie Insurance through today.
2020
Earns the Professional of the Year ACE Award for Customer Satisfaction from Confirmit.